Description |
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The return and disposition determination of defective products as defined by the warranty claims, product recall, non-conforming product and/or other similar policies including appropriate replacement. The Return Defective Product supports any type of product not conforming to specifications (including order non-conformance such as late or otherwise improper delivery); company business rules determine the definition of 'defective'. The physical disposition of the product may not be part of the return process. |
CBM Stakeholder(s) (1) |
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LOGISTICS |
Activity Positioning |
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Level Number | |
Leaf-Level? | |
Node-Tree Only? | |
External? | |
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Parent Operational Activity (1) |
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Return |
Child(ren) Operational Activity(ies) (5) |
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Disposition Defective Product Identify Defective Product Condition Request Defective Product Return Authorization Return Defective Product Schedule Defective Product Shipment |
Diagram(s) (1) |
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BPM Process(es) (0) |
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Business Capability(ies) (1) |
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Return |
Business Rule(s) (0) |
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Condition(s) (0) |
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DFMIR/FFMIA(s) (0) |
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FEA BRM(s) (0) |
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Measure(s) (0) |
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Operational Node(s) (0) |
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Project(s) (0) |
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System Function(s) (0) |
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