Description |
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The process of a customer requesting and obtaining authorization, from last known holder or designated return center, for the return of defective product. Additionally, the customer and last known holder or designated return center would discuss enabling conditions such as return replacement or credit, packaging, handling, transportation and import / export requirements to facilitate the efficient return of the defective product. |
CBM Stakeholder(s) (1) |
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LOGISTICS |
Activity Positioning |
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Level Number | |
Leaf-Level? | |
Node-Tree Only? | |
External? | |
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Parent Operational Activity (1) |
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Source Return Defective Product |
Child(ren) Operational Activity(ies) (0) |
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Diagram(s) (1) |
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BPM Process(es) (0) |
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Business Capability(ies) (1) |
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Return |
Business Rule(s) (0) |
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Condition(s) (0) |
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DFMIR/FFMIA(s) (0) |
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FEA BRM(s) (0) |
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Measure(s) (0) |
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Operational Node(s) (0) |
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Project(s) (0) |
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System Function(s) (0) |
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