Description |
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The process where a service provider receives an Maintenance, Repair and Overhaul product return authorization request from a customer, determines if the item can be accepted for Maintenance, Repair and Overhaul and communicates their decision to the customer. Accepting the request would include negotiating the conditions of the return with the customer, including authorizing return replacement or credit. Rejecting the request would include providing a reason for the rejection to the customer. |
CBM Stakeholder(s) (1) |
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LOGISTICS |
Activity Positioning |
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Level Number | |
Leaf-Level? | |
Node-Tree Only? | |
External? | |
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Parent Operational Activity (1) |
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Deliver Return Maintenance, Repair and Overhaul Product |
Child(ren) Operational Activity(ies) (0) |
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Diagram(s) (1) |
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BPM Process(es) (0) |
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Business Capability(ies) (1) |
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Return |
Business Rule(s) (0) |
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Condition(s) (0) |
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DFMIR/FFMIA(s) (0) |
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FEA BRM(s) (0) |
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Measure(s) (0) |
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Operational Node(s) (0) |
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Project(s) (0) |
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System Function(s) (0) |
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