Description: |
This includes feedback information about the quality, effectiveness, or other comments or complaints about a Quality of Life (QoL) program or lack thereof. This information is used to assist in assessing the effectiveness of a QoL program and generating program assessment information, program standards feedback information, and QoL program reports. This feedback information may be informal (e.g., a comment captured by the program staff, suggested revisions to a program to improve effectiveness) or formal (e.g., a letter of complaint written to the appropriate command, survey results from QoL program participants and their families.). |