| Description: |
This capability is associated with initiating, processing, resolving and documenting a formal complaint related to co-worker/peer or management actions in regard to an Employee or Member (e.g., administrative grievances, sexual harassment complaints and Labor / Union grievances). This capability may include (but not be limited to) determining the type of grievance, and providing a resolution on the grievance. This capability is also associated with requesting accommodation, determining accommodation needs, and putting reasonable accommodations into place. |
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